DeWalt’s power tools and accessories are built to tackle demanding tasks for years, but when something goes unexpectedly wrong, DeWalt tries to lessen the blow by offering a wide selection of warranty options to their customers.

There are several ways you can claim your DeWalt warranty, such as:

  • Contacting customer service at 1-800-4-DEWALT (1-800-433-9258)
  • Visiting a DeWalt service center
  • Filling out the online form found here

Sometimes you can get help from a retailer that sells DeWalt products, depending on the issue.

In this article, we will describe the claiming process for a DeWalt warranty in more detail. As you read, you’ll learn what DeWalt products tend to be protected under warranty, what criteria they must fulfill to be covered, and what this coverage entails.

How Do I File a Warranty Claim with DeWalt Tools?

The idea of filing a warranty claim with DeWalt tools might seem like an overwhelming or tedious process, but thankfully, it’s quite simple and straightforward.

To claim your DeWalt warranty, you will need to provide proof of purchase containing when and where you purchased the product and contact DeWalt customer service through one of the three options discussed previously. The only exception to providing proof of purchase is if your item is covered by the full lifetime warranty.

Customer service will then ask you for information regarding the problem with your tool and may ask you to send photos or videos.

Once your claim is approved, DeWalt will repair or replace your tool free of charge.

In rare cases, mostly regarding certain drill bits with a no-break guarantee, you can take your DeWalt product to a professional retail store that sells DeWalt products, and they will be able to provide you with a replacement or refund.

How Do I Know If I Have a DeWalt Warranty?

Many companies require you to purchase coverage via warranty in addition to the cost of your product, so if you don’t recall doing this with your DeWalt tool, you might be wondering if it even has a warranty. Surprisingly, the answer is yes.

All power tools, accessories, and other products created by DeWalt come with a warranty that will vary depending on the item.

Warranty information can be found within the product’s packaging amongst its manual and other paperwork.

If you no longer have these items, don’t worry. The majority of DeWalt products are covered under these three warranties/contracts:

  • 3-year limited warranty: covers the repair or replacement of your tool if it is defective in materials or workmanship for three years from the date of purchase.
  • One-year free service contract: DeWalt will maintain the tool and replace any worn parts caused by normal use free of charge at any time during the first year of purchase.
  • 30 or 90-day money-back guarantee: allows you to return your DeWalt power tool, laser, or nailer for any reason within the first 30 or 90 days of purchase for a full refund.

Of course, there are several other warranty options that your item might be covered under, ranging from 7 years to a lifetime.

The easiest way to confirm if your DeWalt product has a warranty is to contact customer service or go to a DeWalt service center, but you might find your item listed here amongst DeWalt’s warranty options and guidelines.

Do DeWalt Warranties Cover Job-Related Damage?

Most people won’t look up their warranty options until serious damage has been inflicted while on the job.

This could be from an accident or general wear and tear. The question is whether any of it is covered under your DeWalt warranty.

The answer to this will depend on the warranty you have. Some DeWalt products are covered completely, regardless of why your item isn’t working properly.

However, most won’t cover damage caused by:

  • Liquid
  • Wear and tear
  • Tool abuse
  • Accidents (ex., falls)
  • Unauthorized repair attempts

DeWalt will also refrain from covering any of its products that were obtained by a third party. You must have purchased the tool or accessory directly from DeWalt or an authorized seller.

Do I Have to Register My DeWalt Item for Warranty Coverage?

Registering your DeWalt product gives you quick access to important information you might need for it in the future, such as manuals, documentation, and associated parts.

You can even see your item’s warranty coverage here.

While doing this has proven useful to countless tradesmen and other DeWalt tool users, it isn’t required in order to receive warranty coverage.

As long as you have your dated receipt provided by an authorized seller, you should be able to complete the claiming process without issue.

Final Thoughts

If your DeWalt product is damaged in some way, it’s always worthwhile to check its warranty coverage.

Since all DeWalt products are covered to some degree, you might find that you can file a claim for a free repair or complete refund by calling customer service, visiting a DeWalt service center, or filling out an online form. Just remember that most job-related damage isn’t covered, so treat your tools well.